Yes, we adore all types of animals!

Yes! Up to three pets can be included in each portrait.

Sure! Once you've customized your portrait, just write "NO NAME" in the name field.

We do not provide artwork proofs or previews to guarantee that your order is delivered as soon as feasible. If the photo you submitted is unsuitable for a portrait, we will contact you and request a new one. Please read our Image Guidelines for more information.

Yes! We may accommodate adjustments to your order as long as they are made within 2 hours of your purchase being placed. Please contact us with your order number, and we will assist you in making the necessary modifications. Please keep in mind that altering your order may result in a longer delivery time.

Digital Product:
Worldwide: From the date of purchase, we'll email you the completed product within 2–5 business days.

All packages are shipped with tracking.

Physical Product Shipping Timeframe:
USA: 1-2 weeks.
International: 2–3 weeks.

Shipping Fee:
The shipping fee is $4.99. Receive FREE shipping for any orders over $100 USD.

Because of the nature of our personalized business, Embrace Companion has a no-return policy. If your item is defective, please contact our customer service.